01 / 07 — intro
Front Office Manager
İlker DEGE
25+ years shaping guest experience across luxury & resort hospitality.
01 — Philosophy
“Excellence is not a destination — it is the standard from which every guest interaction is measured.”
95%
Guest Satisfaction
Consistent TripAdvisor top-tier ratings
+20%
RevPAR Growth
Average across managed properties
−30%
Check-in Time
Process re-engineering with Opera PMS
−30%
Staff Turnover
Culture & mentorship programme
02 — Career
Career
16 years in luxury & resort hospitality.
TUI Blue Maviss
Front Office Manager · Antalya, Turkey
05/2026 — Present
TUI
Siam Elegance
Front Office Manager · Antalya, Turkey
2025 — 2026
Independent
Radisson Blu Kaş
Front Office Manager · Antalya, Turkey
08/2023 — 10/2023
Radisson
Venezia Palace
Front Office Manager · Antalya, Turkey
07/2021 — 06/2022
Independent
Crowne Plaza Antalya
Front Office Manager · Antalya, Turkey
09/2020 — 03/2021
IHG
Avantgarde Hotel & Resort
Front Office Manager · Antalya, Turkey
06/2015 — 06/2018
Independent
03 — PMS Systems
Property Management Architecture
Hotel automation platforms operated across four hotel generations.
OPERA PMS
Oracle Hospitality
v5.6 · REST API · 2015 – Present
ELEKTRAWEB
Elektraweb Software
v3.4 · On-Premise · 2021 – 2025
FIDELIO
Micros / Oracle
v8.9 · On-Premise · 2010 – 2015
SÉJOUR
Séjour Hospitality
v2.1 · Local DB · 2015 – 2020
04 — AI Toolchain
Intelligence Stack
Augmenting hospitality operations with AI.
Claude
Anthropic
Primary AI Assistant
Gemini
Google
Research & Analysis
ChatGPT
OpenAI
Code & Content Generation
Grok
X / xAI
Real-time Intelligence
05 — Languages
Multilingual Communication
TRTurkish
Native
ENEnglish
Advanced
DEGerman
Professional
RURussian
Elementary
06 — Contact
Speak with my assistant.
My AI assistant is available 24/7 to answer questions about my experience, share my CV, or schedule a conversation.
ilker@ilk-er.com